Effective date: August 25, 2026
Last updated: August 27, 2026
Cohesion Studio LLC (“Cohesion Studio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit madewithcohesion.com (the “Site”), schedule a meeting, contact us, or otherwise interact with our services.
Information We Collect
We may collect the following categories of information:
- Information you provide directly. This may include your name, email address, company name, job title, phone number, project details, scheduling preferences, and any other information you submit through booking forms, contact forms, email, or other communications.
- Booking information. When you schedule a meeting through Cal.com, we may receive information associated with your booking, such as your name, email address, meeting details, availability, responses to booking questions, and communications related to scheduling, cancellations, or rescheduling.
- Usage and device information. When you use the Site, we may automatically collect information such as IP address, browser type, operating system, device type, referring pages, pages viewed, interactions with the Site, approximate location derived from IP address, and the date and time of your visit.
- Cookies and similar technologies. We and our service providers may use cookies, pixels, local storage, and similar tools to operate the Site, understand how visitors use it, and improve performance and marketing effectiveness.
Please do not submit sensitive personal information, such as Social Security numbers, financial-account details, health information, passwords, or government identification numbers, through the Site unless we specifically request it and provide a secure method for doing so.
How We Use Information
We may use information we collect to:
- Respond to inquiries and communicate with you
- Schedule, administer, and follow up on meetings
- Evaluate potential project fit, prepare proposals, and provide services
- Maintain contact and client records in our CRM
- Operate, secure, troubleshoot, and improve the Site and our services
- Understand Site traffic and visitor behavior
- Send relevant service, business, or marketing communications where permitted by law
- Detect, prevent, and address fraud, abuse, security incidents, or legal violations
- Comply with applicable legal obligations and enforce our agreements
- Process, record, reconcile, and follow up on invoices, deposits, refunds, and other business payments.
- Create, administer, secure, and support Seamless Hosting client accounts.
Provision, maintain, monitor, renew, suspend, cancel, or migrate hosting services. - Generate invoices, process or record payments, manage subscriptions, and send renewal or billing reminders.
- Respond to hosting-support requests and investigate uptime, security, performance, abuse, or account-access issues.
- Enforce hosting-service terms, prevent fraud, and comply with tax, accounting, security, and legal obligations.
Analytics and Cookies
We use Google Analytics to understand how visitors use the Site, including information about traffic sources, pages visited, interactions, device and browser characteristics, and general usage patterns. Google Analytics may use cookies or similar identifiers to collect and process this information.
Google Analytics helps us measure and improve the Site; it is not intended to collect information that directly identifies you, such as your name or email address. We do not knowingly send personally identifiable information to Google Analytics.
You can manage cookies through your browser settings. Depending on your location, you may also be presented with a cookie-consent mechanism that lets you accept, reject, or manage non-essential cookies. Google also provides an opt-out browser add-on for Google Analytics. Google requires disclosure of Analytics use and its data-processing practices.
Service Providers
We use third-party service providers to help operate our business and Site. These providers may process personal information on our behalf or in connection with services you choose to use.
- Google Analytics provides website analytics and reporting.
- Cal.com provides scheduling and booking functionality. Information you submit when scheduling may be processed through Cal.com to create, manage, modify, or cancel bookings. Cal.com states that booking data can include attendee names and email addresses, meeting details, booking-question responses, and related scheduling information.
- HubSpot serves as our customer relationship management platform and may store contact details, inquiry information, communication history, and other business-development records you provide or that arise from our interactions with you.
- Seamless Hosting, Upmind, and Stripe. Seamless Hosting provides managed web hosting, hosting support, account administration, and related infrastructure services. Client account management, support requests, invoices, subscriptions, billing, and login access are made available through our client portal at my.seamlesshosting.co, which is powered by Upmind.
When you create or use a Seamless Hosting account, we and our service providers may collect or process your name, company name, email address, phone number, billing address, hosting-service selections, account credentials, support requests, service configuration information, invoices, subscription status, renewal dates, transaction records, and technical or security logs.
Stripe processes payments. If you submit a payment, save a payment method, or authorize automatic renewal payments through the Seamless Hosting client portal, Stripe may collect and process payment-method, billing, transaction, device, and fraud-prevention information needed to process the payment, prevent fraud, and comply with financial and legal obligations. Stripe acts as a payment-services provider processing transactions on behalf of businesses that use its services.
Cohesion Studio and Seamless Hosting may receive limited payment-related information from Stripe, such as payment status, payment amount, transaction date, invoice number, payment-method type or last four digits, billing contact details, subscription status, and payment-failure information. We do not intentionally collect or store complete payment-card numbers, CVV codes, or online-banking credentials on our own systems.
Upmind provides the client-management, billing, subscription, and support-portal software used to operate my.seamlesshosting.co. Stripe provides payment-processing services. Their respective collection and processing of personal information are governed by their own privacy notices and applicable terms.
- Melio provides business payment and accounts-payable/accounts-receivable functionality. When we send you an invoice, payment request, or payment instructions through Melio, you may provide payment, banking, billing, and transaction information directly to Melio or its payment partners. We may receive limited payment-related information, such as payment status, payment amount, invoice details, payer/payee contact information, and transaction records, as needed to administer our business and services. We do not receive or store your full bank-account credentials or payment-card information through Melio unless separately stated. Melio’s collection and processing of payment information is governed by its own privacy policy and terms.
We may also use other vendors for services such as email delivery, payment processing, professional services, security, and business operations. We require service providers to handle information only as appropriate for providing their services to us and consistent with applicable law.
You can review Stripe’s Privacy Policy at stripe.com/privacy and Upmind’s Privacy Policy at docs.upmind.com/legal-and-information/privacy-policy.
How We Share Information
We may share information:
- With service providers described above
With professional advisers, such as attorneys, accountants, insurers, and auditors, when necessary
If required by law, subpoena, court order, governmental request, or other legal process - To protect the rights, property, safety, and security of Cohesion Studio, our clients, Site visitors, or the public
- In connection with a merger, acquisition, restructuring, sale of assets, financing, or similar transaction
- With your consent or at your direction
- With payment and financial-service providers, including Melio and its applicable banking or payment-processing partners, as necessary to send invoices, receive payments, prevent fraud, resolve payment disputes, and comply with legal or financial obligations.
- With Upmind, as the provider of the client portal, service-management, subscription, billing, and support infrastructure used for Seamless Hosting.
- With payment processors and payment gateways connected to the client portal, as necessary to accept one-time or recurring payments, administer refunds, prevent fraud, and manage billing disputes.
- With infrastructure, domain, security, backup, email, and other technology vendors as reasonably necessary to provide, maintain, secure, and support hosting services.
We do not sell personal information in exchange for money. We do not knowingly share personal information for third-party behavioral advertising without appropriate notice and consent where required.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, meet legal obligations, and protect our business.
Retention periods depend on the type of information and why we collected it. For example, inquiry and client records may be retained for the duration of our relationship and afterward as needed for legitimate business, legal, tax, accounting, and recordkeeping purposes.
Your Choices and Privacy Rights
Depending on where you live and applicable law, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing depends on consent
- Request portability of certain information
- Opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly
To make a privacy request, email privacy@madewithcohesion.com with the subject line “Privacy Request.” We may need to verify your identity before responding.
Marketing Communications
If you receive marketing emails from us, you may opt out at any time by clicking the unsubscribe link in the message or contacting us at privacy@madewithcohesion.com. Opting out of marketing communications will not prevent us from sending non-promotional messages, such as responses to an inquiry, project-related updates, invoices, or important service notices.
Seamless Hosting Client Portal
The Seamless Hosting client portal at my.seamlesshosting.co is operated using Upmind software. Your use of the portal is subject to this Privacy Policy, the applicable Seamless Hosting service agreement, and any additional notices or terms presented within the portal.
You are responsible for keeping your account credentials confidential and for promptly notifying us if you suspect unauthorized access to your account. Portal activity, account changes, payment events, support requests, and security-related events may be logged to operate, secure, and support the service.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission, website, storage system, or security measure is completely secure. We cannot guarantee absolute security of information transmitted to or through the Site.
International Visitors
Cohesion Studio is based in the United States, and information we collect may be processed and stored in the United States or other countries where our service providers operate. These locations may have data-protection laws different from those in your jurisdiction.
By using the Site or providing information to us, you understand that your information may be transferred to and processed in the United States and other jurisdictions as permitted by applicable law.
Children’s Privacy
The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at privacy@madewithcohesion.com, and we will take appropriate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page, and where required, we will provide additional notice or request consent.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Cohesion Studio
privacy@madewithcohesion.com